Contact Us

If after reviewing the Frequently Asked Questions(FAQ) and the Help content you still have questions, Customer Service Representatives (CSR) are available during our regular business hours, 8:00 am to 4:30 pm CT, Monday through Friday, to assist you with using Mississippi iPayOnline.

You can email a customer service representative MSSDUOutreach@Informatixinc.com for:

• General questions using this site, making online payments or reporting a problem with this site.
• Resetting your password

Caution : Email is not secure. Do not use email to send private data. We will not use e-mail to send responses that contain private data. Contact your child support officer if you have case specific questions.

To speak to a Customer Service Representative to report a web problem or other questions call the Customer Service Line at 769-777-6111.